Introduction
At Kendrays Cleaning Services, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the rights you have regarding your personal data. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect the following types of personal data when you visit our website or use our services:
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Personal Identification Information: Name, email address, phone number, postal address, etc.
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Payment Information: Credit card or other payment method details for processing payments.
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Usage Data: Information about how you use our website, such as IP address, browser type, operating system, etc.
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Cookies: We use cookies to enhance user experience on our website. You can adjust your browser settings to refuse cookies if desired.
How We Use Your Information
We use the information we collect for the following purposes:
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To provide and improve our cleaning services
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To process payments and manage your orders
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To communicate with you regarding your inquiries, bookings, or customer service requests
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To send promotional materials, offers, or updates (with your consent)
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To ensure the security and functionality of our website
How We Protect Your Information
We take the security of your personal information seriously. We implement various security measures to safeguard your data, including encryption and secure servers. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. We may share your data with third-party service providers who help us deliver our services (e.g., payment processors, email marketing platforms). These third parties are obligated to protect your information and only use it for the purposes we specify.
We may also disclose your information when required by law or to protect our rights and the safety of our users.
Your Rights and Choices
You have the right to:
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Access your personal data: You can request a copy of the personal information we hold about you.
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Correct your data: You can request that we correct any inaccurate or incomplete information.
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Request deletion of your data: In some circumstances, you can ask us to delete your personal information.
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Withdraw consent: You can withdraw your consent to receive marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of those websites before providing any personal information.
Children’s Privacy
Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business operations. We will notify you of any significant changes by posting a revised version on this page with an updated date. Please check back periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Email: info@kendrayscleaning.co.uk
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Address: Kendrays Cleaning Services, Unite 2, Whitehouse work, Clough Road, Manchester, M9 4FP.